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Dispute Resolution Service


Still the Leader

In 1992, AHLA developed the first national roster of arbitrators, mediators, and hearing officers with health law expertise. It remains the only national service dedicated exclusively to resolving disputes in the health care industry.

New Multi-Strike Ranking Options Announced

AHLA’s Dispute Resolution Service Council unanimously approved a rule change that offers parties who are selecting an arbitrator or panel new options, including up to 15 candidates (the cap used to be 10) and more strikes (up to 5 rather than just 1):

  • 5 candidates: each party may strike up to one candidate 
  • 10 candidates: each party may strike up to two candidates
  • 12 candidates: each party may strike up to three candidates
  • 15 candidates: each party may strike up to five candidates

These options are particularly well suited for health care companies facing potentially high stakes claims who want the greater sense of control that comes with having multiple strikes.

The ranking options and associated new fees went into effect on September 15, 2019.


Rely on arbitrators with the expertise you need, and rules that ensure claims are resolved quickly, inexpensively, and fairly.  Use the standard arbitration clause or tailor an agreement to your client’s needs with the AHLA Guide to Drafting Arbitration Clauses.  Parties select arbitrators from candidate lists tailored to their needs.

File a Claim

Need help? Review our Instructions for Filing a Claim, Fee Schedule, Ethics Code and Current Rules of Procedure:

Please Note:  Claims are resolved under the version of the rules in effect on the date they are filed.  Previous versions of our rules of procedure are available for reference.

Employment Cases

Arbitration agreements that are a condition of employment receive greater judicial scrutiny than standard commercial clauses.  While our rules on employment cases are on par with the rules of the American Arbitration Association and JAMS (see a side-by-side comparison for easy reference), the Dispute Resolution Service outdistances all competitors in the depth of its expertise in health care employment.


Consider mediating early, even before a legal claim has been filed.  In mediation, a skilled neutral helps parties negotiate an agreement.  The costs, time, and friction associated with the process are far less than litigation or arbitration.  Plus, it produces better results because the parties retain control over the outcome. 

We offer an exclusive roster of mediators, publicly searchable by area of health law expertise and geography, and best of all, this is a FREE service.

Find a Mediator

Not familiar with mediation?  Review our Agreement to Mediate, Ethics Code, and Sample Mediation Clauses.

Peer Review

AHLA maintains a national roster of experienced hearing officers. To ensure the highest level of integrity, they are required to adhere to The Code of Ethics for Hearing Officers in Peer Review Hearings.

Find a Hearing Officer

Case Management System

AHLA administers arbitrations and mediations through a secure electronic Case Management System. 

Log In / Register


Learn about the AHLA roster and find resources for arbitrators, mediators, and hearing officers on the Neutrals Page.   


If you’re having trouble navigating the case management system or have questions about our services, we have resources available to help:

If these resources do not answer your question, please contact us

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